This Privacy Policy describes how Varna AI (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website varnaai.com and our services. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

Varna AI is the data controller responsible for your personal data. Our Privacy Policy ensures that we handle your information with the utmost care and transparency. For any questions about this Privacy Policy or our data practices, please contact us at privacy@varnaai.com.

Information We Collect

We may collect the following types of personal information in accordance with this Privacy Policy:

  • Contact Information: Name, email address, phone number, and company name when you contact us or request our services
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns
  • Technical Data: IP address, browser type and version, device information, operating system, and cookies
  • Communication Data: Records of correspondence when you contact us via email, contact forms, or other communication channels
  • Service Data: Information related to the AI services you use, including project requirements and feedback

How We Use Your Information

We process your personal data for the following purposes as outlined in this Privacy Policy:

  • To provide, maintain, and improve our AI services and solutions
  • To respond to your inquiries, requests, and support needs
  • To send you relevant information about our services with your consent
  • To comply with legal obligations and regulatory requirements
  • To protect our legitimate business interests and prevent fraud
  • To analyze website usage and improve user experience

Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal bases: your explicit consent, performance of a contract with you, compliance with legal obligations we are subject to, and our legitimate interests balanced against your fundamental rights and freedoms. This Privacy Policy details how each basis applies to different processing activities. For more information about GDPR requirements, visit the European Commission’s data protection page.

Your Rights Under GDPR

As a data subject under the GDPR, this Privacy Policy confirms you have the following rights:

  • Right to access your personal data and receive a copy
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”) under certain conditions
  • Right to restriction of processing in specific circumstances
  • Right to data portability in a structured, machine-readable format
  • Right to object to processing based on legitimate interests
  • Right to withdraw consent at any time without affecting lawfulness of prior processing
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights under this Privacy Policy, please contact us at privacy@varnaai.com. We will respond to your request within 30 days.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments as described in this Privacy Policy.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. When such transfers occur, we ensure appropriate safeguards are in place as required by this Privacy Policy and GDPR, including Standard Contractual Clauses.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please refer to our Cookie Policy, which supplements this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new “Last Updated” date. Please also review our Terms of Service for additional legal information.

Contact Us

For any questions about this Privacy Policy, to exercise your data protection rights, or to raise concerns about our data practices, please contact us at privacy@varnaai.com. We are committed to addressing your inquiries promptly and thoroughly.

Last Updated: December 2024